{"id":16041,"date":"2026-04-28T16:00:33","date_gmt":"2026-04-28T08:00:33","guid":{"rendered":"https:\/\/cmel.hku.hk\/?post_type=events&#038;p=16041"},"modified":"2026-04-28T16:00:33","modified_gmt":"2026-04-28T08:00:33","slug":"supporting-organisation-patient-complaints-and-medical-professional-regulation-perspective-from-singapore-and-hong-kong","status":"publish","type":"events","link":"https:\/\/cmel.hku.hk\/zh\/events\/supporting-organisation-patient-complaints-and-medical-professional-regulation-perspective-from-singapore-and-hong-kong\/","title":{"rendered":"(Supporting Organisation) Patient Complaints and Medical Professional Regulation: Perspective from Singapore and Hong Kong"},"content":{"rendered":"<h2 class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong>Patient Complaints and Medical Professional Regulation: Perspective from Singapore and Hong Kong<\/strong><\/h2>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Date: <\/span><\/strong><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">2 May 2026 (Saturday)<\/span><strong><span class=\"OYPEnA text-decoration-none text-strikethrough-none\"><br \/>\n<\/span><\/strong><strong><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Time: <\/span><\/strong><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">9<\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">:00am to 12:20pm HKT<\/span><strong><span class=\"OYPEnA text-decoration-none text-strikethrough-none\"><br \/>\n<\/span>Format<\/strong>: Online Webinar via Zoom<\/p>\n<p><strong>Registration: <\/strong>click <a href=\"https:\/\/hkuems1.hku.hk\/hkuems\/ec_hdetail.aspx?guest=Y&amp;ueid=106488\" target=\"_blank\" rel=\"noopener\">here<\/a> to register online<strong>. <\/strong>Participants who successfully register for the webinar will receive the Zoom access details two days prior to the event. A reminder email will be sent two hours before the webinar begins.<\/p>\n<p><strong>Abstract:<br \/>\n<\/strong>Medical professionalism lies at the heart of contemporary healthcare regulation, shaping expectations of ethical conduct, competence, and accountability. Patient complaints are a key arena in which professionalism is asserted, tested, and redefined through regulatory practice. This seminar offers a comparative examination of patient complaint mechanisms and medical professional regulation in Singapore and Hong Kong. It explores how medical councils receive, investigate, and adjudicate complaints, and how regulatory responses reflect differing understandings of professional responsibility and patient protection. Drawing on a decade-long review of local disciplinary cases, the seminar examines how regulators have interpreted and operationalized medical professionalism in response to public accountability. By situating doctrinal and empirical insights alongside comparative analysis, the seminar reflects on the continuing importance of medical professionalism in disciplinary practice and considers how regulatory responses may shape its development moving forward in increasingly complex healthcare environments.<\/p>\n<p><strong>Programme:<\/strong> click <a href=\"https:\/\/mehu.hku.hk\/patient-complaints-and-medical-professional-regulation\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/p>\n<p><strong>Speakers:<br \/>\n<\/strong><a href=\"https:\/\/www.sgh.com.sg\/doctor\/respiratory-medicine\/anantham-devanand\"><strong>Dr Anantham Devanand<\/strong><\/a><br \/>\nHead, SingHealth Duke-NUS Lung Centre<br \/>\nDirector, SingHealth Duke-NUS Medical Humanities Institute<br \/>\nExecutive Director, Centre of Medical Ethics and Professionalism at the Singapore Medical Association<br \/>\nVice Chair of the National Medical Ethics Committee of Singapore<\/p>\n<p><a href=\"https:\/\/cmel.hku.hk\/zh\/dr-james-chiu\/\"><strong>Dr James Shing-ping Chiu<\/strong><\/a><br \/>\nHonorary Clinical Assistant Professor, Department of Family Medicine and Primary Care, SClinMed, HKUMed<br \/>\nSenior Research Fellow, Centre for Medical Ethics and Law, The University of Hong Kong<br \/>\nMember, PIC(1) &amp; Medical Assessor, Inquiry Panels, Medical Council of Hong Kong<\/p>\n<p><a href=\"https:\/\/mehu.hku.hk\/academic-staff\/#OliviaNgan\"><strong>Dr Olivia Ngan<\/strong><\/a><br \/>\nResearch Assistant Professor<br \/>\nMedical Ethics &amp; Humanities Unit, SClinMed, HKUMed<br \/>\nResearch Fellow, Centre for Medical Ethics and Law, The University of Hong Kong<\/p>\n<p><a href=\"https:\/\/www.aic.cuhk.edu.hk\/web\/?page_id=5596\"><strong>Prof Wong Wai Tat<\/strong><\/a><br \/>\nAssociate Clinical Professor (Teaching), Department of Anaesthesia and Intensive Care, The Chinese University of Hong Kong<br \/>\nResearch Fellow (by courtesy), CUHK Centre for Bioethics<\/p>\n<p><a href=\"https:\/\/cmel.hku.hk\/zh\/professor-albert-lee\/\"><strong>Prof Albert Lee<\/strong><\/a><strong><br \/>\n<\/strong>Adjunct Professor of Faculty of Law and Senior Research Fellow, Centre for Medical Ethics and Law, The University of Hong Kong<br \/>\nEmeritus Professor of Public Health and Primary Care, The Chinese University of Hong Kong<br \/>\nVice President (Asia) of World Association for Medical Law and Editor-in-Chief of\u00a0<em>Medicine and Law<\/em><\/p>\n<p><strong>Chair and Moderator:<\/strong><br \/>\n<a href=\"https:\/\/www.surgery.hku.hk\/Our-Team\/Academic-Staff\/Clinical-Professor\/Professor-Gilberto-Ka-Kit-LEUNG\/Professor-Gilberto-Ka-Kit-LEUNG-Profile\"><strong>Prof Gilberto Leung<\/strong><\/a><strong><br \/>\n<\/strong>Director, School of Clinical Medicine, HKUMed<br \/>\nCo-Director, Centre for Medical Ethics and Law, The University of Hong Kong<br \/>\nClinical Professor<br \/>\nTsang Wing-Hing Professor in Clinical Neuroscience<\/p>\n<p><strong>Organised by:<\/strong><br \/>\nMedical Ethics and Humanities Unit, School of Clinical Medicine, The University of Hong Kong<\/p>\n<p><strong>Supported by:<br \/>\n<\/strong>Centre for Medical Ethics and Law, The University of Hong Kong<\/p>\n<p><strong>Enquiry:<br \/>\n<\/strong><span data-olk-copy-source=\"MessageBody\">Please contact Mr Edison Cheng (mehu@hku.hk).<\/span><\/p>\n<p><strong>To stay connected with CMEL, please subscribe to us by filling out <a role=\"link\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdGfztJ35EYtfY2Q3fBOyQFhJ6r0aJJuvURKDZdWzrYT1XfCg\/viewform\">this form<\/a>.<\/strong><\/p>\n","protected":false},"featured_media":16040,"template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false},"events_types":[266],"events_feature":[126],"events_year":[868],"class_list":["post-16041","events","type-events","status-publish","has-post-thumbnail","hentry","events_types-seminars-zh","events_feature-other-events-zh","events_year-2026-zh"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - 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